Q&A

  • comments 1 Hits 3
    It's been over a week, and my orders are still being process... Secret post
    2018-10-23 [Taylor Scheihing]
  • comments 1 Hits 1
    Missing a postcard Secret post
    2018-10-22 [Amber]
  • comments 3 Hits 6
    wrong name on address (urgent) Secret post
    2018-10-22 [Sarah Hollmann]
  • comments 1 Hits 7210
    I am missing a postcard
    2018-10-20 [Evelyn Moghimi]
  • comments 1 Hits 7153
    Where is my ID;; or how to find my ID please tell me😭
    2018-10-19 [Chutikan Kongrod]
  • comments 2 Hits 8805
    URGENT!! No replay to my inquires to shop@cheritz.com about ...
    2018-10-18 [MOHAMMAD MUSAEED AL-ABDULLAH]
  • comments 1 Hits 3
    Item not recieved Secret post
    2018-10-18 [katze]
  • comments 1 Hits 4
    When will i receive the tracking number? Secret post
    2018-10-17 [Amo Chan]
  • comments 1 Hits 7220
    mint eyebpostcard missing
    2018-10-17 [Kaylee H.]
  • comments 1 Hits 5
    Item missing URGENT Secret post
    2018-10-11 [Galadriel Margerel]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)