Q&A

  • comments 2 Hits 7136
    My package has been lost in the mail
    2018-11-30 [Shayla Gibson]
  • comments 1 Hits 6769
    English vs. Korean Version
    2018-11-30 [Elli]
  • comments 1 Hits 7583
    "SPECIALBELIEVERPackage"
    2018-11-29 [Quynh Lee]
  • comments 1 Hits 6857
    Package Track
    2018-11-28 [Elho Harvest]
  • comments 1 Hits 1
    When the order will ship Secret post
    2018-11-26 [Aseel Al-Sayed]
  • comments 1 Hits 7503
    Package lost?
    2018-11-22 [Michelle Ramírez]
  • comments 2 Hits 6
    707 Space Cushion Letter Missing Secret post
    2018-11-19 [曦 洛]
  • comments 1 Hits 7019
    where to reset the password?
    2018-11-19 [Sybil Xu]
  • comments 1 Hits 3
    I missed something writing the address Secret post
    2018-11-18 [PTY129839 Mario Acedo]
  • comments 2 Hits 7242
    my Package has not arrived and it stated at the tracking tha...
    2018-11-18 [Quek LeeHwee]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)