Q&A

  • comments 1 Hits 3
    Awaiting shipment for 2 packages. Secret post
    2018-10-03 [Becky Kingswell]
  • comments 2 Hits 8
    I really wanted it Secret post
    2018-10-02 [Nada Hawas]
  • comments 1 Hits 3
    Order Tracking Issues Secret post
    2018-09-30 [Kaylee ]
  • comments 3 Hits 18
    Can’t track my order Secret post
    2018-09-29 [Sara Steffe]
  • comments 3 Hits 6676
    Delivery?
    2018-09-29 [Emily szabelski]
  • comments 1 Hits 6360
    Tracking Number Problems
    2018-09-27 [Daniela Medrano]
  • comments 2 Hits 11
    Item missing info statut shipment Secret post
    2018-09-27 [Galadriel Margerel]
  • comments 1 Hits 6395
    Instruction for activation of Mint Eye Special Believer Pack...
    2018-09-26 [Von Ling]
  • comments 1 Hits 4
    Item wrongly directed Secret post
    2018-09-25 [Ho Nha Truc]
  • comments 1 Hits 6762
    Awaiting shipment
    2018-09-22 [Jihan Zheng]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)