FAQ

  • Notice How do i activate with VIP/Believer?
  • comments 0 Hits 125717
    There is game error.
    2018-06-29 [Cherry]
  • comments 0 Hits 124805
    I bought a game before, but I forgot my serial number!
    2018-06-29 [Cherry]
  • comments 0 Hits 125256
    Why did you decide to use steam?
    2018-06-29 [Cherry]
  • comments 0 Hits 125145
    Where can I buy and play the Nameless and Dander Ryan PC gam...
    2018-06-29 [Cherry]
  • comments 0 Hits 124821
    I think there's a problem with the product, please exchange ...
    2018-06-29 [Cherry]
  • comments 0 Hits 124886
    Do you have a policy for a refund?
    2018-06-29 [Cherry]
  • comments 0 Hits 125356
    I'd like to cancel my order.
    2018-06-29 [Cherry]
  • comments 0 Hits 125731
    Please give me a refund.
    2018-06-29 [Cherry]
  • comments 0 Hits 125317
    Can I order as merge shipping?
    2018-06-29 [Cherry]
  • comments 0 Hits 125567
    I got the registration number, but there's no delivery infor...
    2018-06-29 [Cherry]

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Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)