FAQ

  • How do i activate with VIP/Believer?
  • There is game error.

    writer Cherry

    data 2018-06-29

    hits 172868

  • I bought a game before, but I forgot my serial number!

    writer Cherry

    data 2018-06-29

    hits 171777

  • Why did you decide to use steam?

    writer Cherry

    data 2018-06-29

    hits 172207

  • Where can I buy and play the Nameless and Dander Ryan PC gam...

    writer Cherry

    data 2018-06-29

    hits 172168

  • I think there's a problem with the product, please exchange ...

    writer Cherry

    data 2018-06-29

    hits 171869

  • Do you have a policy for a refund?

    writer Cherry

    data 2018-06-29

    hits 172011

  • I'd like to cancel my order.

    writer Cherry

    data 2018-06-29

    hits 172311

  • Please give me a refund.

    writer Cherry

    data 2018-06-29

    hits 172723

  • Can I order as merge shipping?

    writer Cherry

    data 2018-06-29

    hits 172466

  • I got the registration number, but there's no delivery infor...

    writer Cherry

    data 2018-06-29

    hits 172361


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Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)