FAQ

  • I bought a game before, but I forgot my serial number!

    Cherry | 2018-06-29 | Hits 109286
    • Please, provide us your Market information for confirming your game code.

      E-mail : shop@cheritz.com

      1) Cheritz Market ID or E-mail (When you purchase) 2) Date of purchase 3) Purchase receipt Thank you.

  • comments 0Hits 641168
    How do i activate with VIP/Believer?
    2018-06-29 [Cherry]
  • comments 0Hits 110080
    There is game error.
    2018-06-29 [Cherry]
  • comments 0Hits 109286
    I bought a game before, but I forgot my serial number!
    2018-06-29 [Cherry]
  • comments 0Hits 109552
    Why did you decide to use steam?
    2018-06-29 [Cherry]
  • comments 0Hits 109639
    Where can I buy and play the Nameless and Dander Ryan PC gam...
    2018-06-29 [Cherry]
  • comments 0Hits 109155
    I think there's a problem with the product, please exchange ...
    2018-06-29 [Cherry]
  • comments 0Hits 109255
    Do you have a policy for a refund?
    2018-06-29 [Cherry]
  • comments 0Hits 109579
    I'd like to cancel my order.
    2018-06-29 [Cherry]
  • comments 0Hits 109997
    Please give me a refund.
    2018-06-29 [Cherry]
  • comments 0Hits 109437
    Can I order as merge shipping?
    2018-06-29 [Cherry]
  • comments 0Hits 109842
    I got the registration number, but there's no delivery infor...
    2018-06-29 [Cherry]
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Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

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  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)