FAQ

  • Please give me a refund.

    Cherry | 2018-06-29 | Hits 109998
    • We will be able to proceed with refunds when you provide us the listed information below, to confirm your order. 1. Market ID 2. Deposit(Transaction) details, time of transfer, amount transferred. 3. Name of depositor 4. Paypal ID and email used for the purchase 5. Paypal ID and email you want to receive the refund. After confirming your deposit made to Cheritz Market, a refund can take up to 50 days depending on Paypal’s status.

  • comments 0Hits 641169
    How do i activate with VIP/Believer?
    2018-06-29 [Cherry]
  • comments 0Hits 110081
    There is game error.
    2018-06-29 [Cherry]
  • comments 0Hits 109287
    I bought a game before, but I forgot my serial number!
    2018-06-29 [Cherry]
  • comments 0Hits 109553
    Why did you decide to use steam?
    2018-06-29 [Cherry]
  • comments 0Hits 109640
    Where can I buy and play the Nameless and Dander Ryan PC gam...
    2018-06-29 [Cherry]
  • comments 0Hits 109155
    I think there's a problem with the product, please exchange ...
    2018-06-29 [Cherry]
  • comments 0Hits 109255
    Do you have a policy for a refund?
    2018-06-29 [Cherry]
  • comments 0Hits 109580
    I'd like to cancel my order.
    2018-06-29 [Cherry]
  • comments 0Hits 109998
    Please give me a refund.
    2018-06-29 [Cherry]
  • comments 0Hits 109437
    Can I order as merge shipping?
    2018-06-29 [Cherry]
  • comments 0Hits 109843
    I got the registration number, but there's no delivery infor...
    2018-06-29 [Cherry]
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Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)