FAQ

  • I'd like to cancel my order.

    Cherry | 2018-06-29 | Hits 109580
    • If you would like to cancel your purchase, please email or leave the following information on the Q&A page. 1.Market e-mail address 2.Deposit(Transaction) details, time of transfer, amount transferred. 3. PayPal ID 4. PayPal Invoice number 5. A screenshot of the purchase order from Cheritz Market *We may not be able to provide you with a refund or purchase cancellation once the item has been shipped out.
  • comments 0Hits 641169
    How do i activate with VIP/Believer?
    2018-06-29 [Cherry]
  • comments 0Hits 110080
    There is game error.
    2018-06-29 [Cherry]
  • comments 0Hits 109287
    I bought a game before, but I forgot my serial number!
    2018-06-29 [Cherry]
  • comments 0Hits 109553
    Why did you decide to use steam?
    2018-06-29 [Cherry]
  • comments 0Hits 109640
    Where can I buy and play the Nameless and Dander Ryan PC gam...
    2018-06-29 [Cherry]
  • comments 0Hits 109155
    I think there's a problem with the product, please exchange ...
    2018-06-29 [Cherry]
  • comments 0Hits 109255
    Do you have a policy for a refund?
    2018-06-29 [Cherry]
  • comments 0Hits 109580
    I'd like to cancel my order.
    2018-06-29 [Cherry]
  • comments 0Hits 109997
    Please give me a refund.
    2018-06-29 [Cherry]
  • comments 0Hits 109437
    Can I order as merge shipping?
    2018-06-29 [Cherry]
  • comments 0Hits 109843
    I got the registration number, but there's no delivery infor...
    2018-06-29 [Cherry]
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Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)