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Wrong Item Received
Date : 2019-01-03
Name : Cynthia Lopez
Hits : 9964
Hello, I ordered a 707 emoji pillow on the 12th of December. I received a package on January 2nd that labeled the content inside as a "cushion" but inside was a RFA VIP package. Any help would be appreciated. Thank you.
Hailey Bertels 2019-01-03
I got a Jumin pillow and I ordered the RFA VIP PACKAGE
Marina 2019-01-04
I have a rfa emoticon cushion and i ordered rfa vip package to 😓 what happen!!
Cheritz Market 2019-01-04
Hello,

This is Cheritz Market.
Thank you for your inquiry and we apologize for our late response.

We understand how frustrating it must have been to receive the wrong product.

In order for us to check what was mistakenly delivered to you,
we would like to ask you to please take a photo of the product and send it to us at shop@cheritz.com.
Please also remember to inform us of your Order number as well.

We will send the correct product you have ordered, as soon as we have checked and confirmed your photo.

We will try our best to provide a quick service.
Please get back to us at your earliest convenience.

Thank you.
We hope you have a lovely day!

Best,
Cheritz.
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List of posts
No.
Product
Content
Name
Date
Hits
229
Shipment (1)
Chloe Laver
2019-02-17
9704
228
restocking of 707 spaceship cushion? (1)
Doreen Cabrol
2019-02-16
12026
227
Will you ever make Namless or Dandelion merch again? (1)
Callie Harman
2019-02-15
8
226
Restock (1)
Nicole
2019-02-14
4
225
Activation help. (1)
gottem
2019-02-07
5
224
I'd like to cancel order (1)
Christine Ng
2019-02-07
6
223
"MinteyePostcardSet" (1)
HD haydow
2019-02-06
10291
222
"MysticMessengerLShapeFolder" (1)
Chiyi Kuo
2019-02-04
4
221
Delayed shipment? (1)
K H
2019-01-30
5
220
Return Completed? What does that mean? (2)
Martina Recio
2019-01-29
10032
219
Shipment Update? (1)
kaylee
2019-01-27
3
218
Where does my order go? (2)
Natalia Olmo
2019-01-26
9738
217
Order (2)
Lucia Martinez
2019-01-26
10263
216
Wrong Country on Shipping Address?!? (1)
Stephanie Campbell
2019-01-25
9509
215
Could you please contact the Mexican post office? (2)
Michelle Ramírez
2019-01-24
9603
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