Product Inquiry

  • Can’t track my order

    writer Sara Steffe

    data 2018-09-29

    hits 18

    comment 3

  • Delivery?

    writer Emily szabelski

    data 2018-09-29

    hits 9938

    comment 3

  • Tracking Number Problems

    writer Daniela Medrano

    data 2018-09-27

    hits 9873

    comment 1

  • Item missing info statut shipment

    writer Galadriel Margerel

    data 2018-09-27

    hits 11

    comment 2

  • Instruction for activation of Mint Eye Special Believer Pack...

    writer Von Ling

    data 2018-09-26

    hits 9791

    comment 1

  • Item wrongly directed

    writer Ho Nha Truc

    data 2018-09-25

    hits 4

    comment 1

  • Awaiting shipment

    writer Jihan Zheng

    data 2018-09-22

    hits 10229

    comment 1

  • Awaiting shipment

    writer Jihan Zheng

    data 2018-09-22

    hits 10275

    comment 1

  • Wrong item sending back

    writer TONG PAN

    data 2018-09-21

    hits 5

    comment 1

  • Product appears to have been sent back

    writer Marissa H

    data 2018-09-21

    hits 6


Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)