Q&A

  • Awaiting shipment

    writer Jihan Zheng

    data 2018-09-22

    hits 9507

    comment 1

  • Wrong item sending back

    writer TONG PAN

    data 2018-09-21

    hits 5

    comment 1

  • Product appears to have been sent back

    writer Marissa H

    data 2018-09-21

    hits 6

    comment 0

  • Missing Package

    writer Amo Chan

    data 2018-09-20

    hits 3

    comment 1

  • Missing Package

    writer Amo Chan

    data 2018-09-20

    hits 2

    comment 2

  • Missing post card

    writer Cena Chou

    data 2018-09-20

    hits 7

    comment 2

  • Order Still Hasn't Shipped?

    writer Jacqueline Passehl

    data 2018-09-19

    hits 15151

    comment 1

  • Tracking the EMS

    writer Ho Nha Truc

    data 2018-09-19

    hits 5

    comment 3

  • Tracking number

    writer M.C.

    data 2018-09-18

    hits 2

    comment 1

  • Wrong item Again and the one you send me later is also wrong...

    writer TONG PAN

    data 2018-09-17

    hits 9714

    comment 1


Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)