Q&A

  • Wrong Address (urgent)

    writer Míriam Díaz

    data 2018-10-10

    hits 5

    comment 2

  • Can’t track my order

    writer itsmandy614@gmail.com

    data 2018-10-10

    hits 4

    comment 1

  • Tracking order

    writer Nonghlee Yang

    data 2018-10-10

    hits 1

    comment 1

  • Tracking Number not working

    writer Nadia Andino

    data 2018-10-10

    hits 9533

    comment 1

  • Postcard missing

    writer Wing-Ka Chung

    data 2018-10-09

    hits 10404

    comment 1

  • Extra Shipping

    writer Meiritha

    data 2018-10-09

    hits 9362

    comment 2

  • I can't track my order

    writer Amber

    data 2018-10-07

    hits 9810

    comment 1

  • still cant track my order

    writer Vanessa Chan

    data 2018-10-05

    hits 6

    comment 3

  • My order from 9/12 hasn't shown up on tracking

    writer Evelyn Moghimi

    data 2018-10-05

    hits 9274

    comment 1

  • I have problems with the game

    writer Ana karenina Sanchez

    data 2018-10-04

    hits 2

    comment 0


Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)