Product Inquiry

  • It hasn't processed

    writer Michelle Ramírez

    data 2018-11-05

    hits 9795

    comment 1

  • Does it cost money to have a membership?

    writer Gia Bird

    data 2018-11-03

    hits 1

    comment 1

  • Want to Cancel the order [and re-order]

    writer Nga Yan Yuen

    data 2018-11-01

    hits 3

    comment 1

  • Login problems

    writer Joanna Rose Ignacio

    data 2018-10-31

    hits 12301

    comment 2

  • My Parcel Got Shipped Back To Cheritz

    writer Dorothy Ye

    data 2018-10-27

    hits 2

    comment 1

  • Postcard not received

    writer Tiffany

    data 2018-10-23

    hits 3

    comment 1

  • It's been over a week, and my orders are still being process...

    writer Taylor Scheihing

    data 2018-10-23

    hits 3

    comment 1

  • Missing a postcard

    writer Amber

    data 2018-10-22

    hits 1

    comment 1

  • wrong name on address (urgent)

    writer Sarah Hollmann

    data 2018-10-22

    hits 6

    comment 3

  • I am missing a postcard

    writer Evelyn Moghimi

    data 2018-10-20

    hits 10428

    comment 1


Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)