Q&A

  • comments 4 Hits 9515
    wrong address
    2019-05-05 [Ngai Ching Pang]
  • comments 1 Hits 3
    Awaiting shipment Secret post
    2019-05-03 [Anna Katarzyna Jozwik]
  • comments 1 Hits 10141
    Hi
    2019-04-26 [Mizuki Sanaki]
  • comments 1 Hits 10433
    Does the small package come with flowers and a poster, too?
    2019-04-18 [Taliyah Dean - Colbert]
  • comments 1 Hits 3
    What happens if the package gets lost? Secret post
    2019-04-18 [Taliyah Dean - Colbert]
  • comments 1 Hits 9665
    Did not recieve the whole package ordered
    2019-04-12 [Jean Aira Canillo]
  • comments 2 Hits 10212
    Restock?
    2019-04-04 [Kaylee]
  • comments 1 Hits 12711
    Restock?
    2019-03-31 [Evelyn Moghimi]
  • comments 1 Hits 9795
    20190320_AE2_0000015
    2019-03-29 [kirsty skellon]
  • comments 1 Hits 9771
    No answer+shipping
    2019-03-28 [Houda Tazi]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)