Q&A

  • cancel order

    writer Amanda

    data 2019-12-02

    hits 2

    comment 1

  • Wrong address

    writer Victoria Singh

    data 2019-11-25

    hits 2

    comment 1

  • Tracking

    writer Medina

    data 2019-11-17

    hits 9352

    comment 1

  • Cancel order

    writer Demi Warnier

    data 2019-11-14

    hits 9018

    comment 1

  • I think my order is stuck in customs?

    writer Jessica Glover

    data 2019-11-07

    hits 11371

    comment 1

  • Cancel order

    writer Diala Arsofli

    data 2019-11-03

    hits 9344

    comment 1

  • I can't pay using Paypal

    writer Ashraf Hamman Omar

    data 2019-10-27

    hits 3

    comment 1

  • Question regarding order 20191024_OE6_0000163

    writer Jessica Glover

    data 2019-10-26

    hits 9139

    comment 1

  • Awaiting shipment

    writer Kania Ulfa

    data 2019-10-23

    hits 2

    comment 2

  • Parcel received but just 1 product inside

    writer Li Lee

    data 2019-10-22

    hits 4

    comment 1


Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)