Q&A

  • comments 1 Hits 2
    cancel order Secret post
    2019-12-02 [Amanda ]
  • comments 1 Hits 2
    Wrong address Secret post
    2019-11-25 [Victoria Singh]
  • comments 1 Hits 6142
    Tracking
    2019-11-17 [Medina]
  • comments 1 Hits 5871
    Cancel order
    2019-11-14 [Demi Warnier]
  • comments 1 Hits 7844
    I think my order is stuck in customs?
    2019-11-07 [Jessica Glover]
  • comments 1 Hits 6273
    Cancel order
    2019-11-03 [Diala Arsofli]
  • comments 1 Hits 3
    I can't pay using Paypal Secret post
    2019-10-27 [Ashraf Hamman Omar]
  • comments 1 Hits 6047
    Question regarding order 20191024_OE6_0000163
    2019-10-26 [Jessica Glover]
  • comments 2 Hits 2
    Awaiting shipment Secret post
    2019-10-23 [Kania Ulfa]
  • comments 1 Hits 4
    Parcel received but just 1 product inside Secret post
    2019-10-22 [Li Lee]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)