FAQ

  • Notice How do i activate with VIP/Believer?
  • comments 0 Hits 103039
    There is game error.
    2018-06-29 [Cherry]
  • comments 0 Hits 102313
    I bought a game before, but I forgot my serial number!
    2018-06-29 [Cherry]
  • comments 0 Hits 102607
    Why did you decide to use steam?
    2018-06-29 [Cherry]
  • comments 0 Hits 102603
    Where can I buy and play the Nameless and Dander Ryan PC gam...
    2018-06-29 [Cherry]
  • comments 0 Hits 102158
    I think there's a problem with the product, please exchange ...
    2018-06-29 [Cherry]
  • comments 0 Hits 102219
    Do you have a policy for a refund?
    2018-06-29 [Cherry]
  • comments 0 Hits 102554
    I'd like to cancel my order.
    2018-06-29 [Cherry]
  • comments 0 Hits 102976
    Please give me a refund.
    2018-06-29 [Cherry]
  • comments 0 Hits 102475
    Can I order as merge shipping?
    2018-06-29 [Cherry]
  • comments 0 Hits 102862
    I got the registration number, but there's no delivery infor...
    2018-06-29 [Cherry]

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Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)