FAQ

  • Why did you decide to use steam?

    Cherry | 2018-06-29 | Hits 109550
    • In order to provide a more stable game service and updates, we have moved over to using the Steam client. The following services will be provided through the Steam client. 1) A more precise and faster update through Steam. 2) The freedom to register or remove computer registeration. 3) Automatic server save of files. We will try our best to provide you with a better service.
  • comments 0Hits 641145
    How do i activate with VIP/Believer?
    2018-06-29 [Cherry]
  • comments 0Hits 110079
    There is game error.
    2018-06-29 [Cherry]
  • comments 0Hits 109283
    I bought a game before, but I forgot my serial number!
    2018-06-29 [Cherry]
  • comments 0Hits 109550
    Why did you decide to use steam?
    2018-06-29 [Cherry]
  • comments 0Hits 109635
    Where can I buy and play the Nameless and Dander Ryan PC gam...
    2018-06-29 [Cherry]
  • comments 0Hits 109153
    I think there's a problem with the product, please exchange ...
    2018-06-29 [Cherry]
  • comments 0Hits 109252
    Do you have a policy for a refund?
    2018-06-29 [Cherry]
  • comments 0Hits 109575
    I'd like to cancel my order.
    2018-06-29 [Cherry]
  • comments 0Hits 109995
    Please give me a refund.
    2018-06-29 [Cherry]
  • comments 0Hits 109434
    Can I order as merge shipping?
    2018-06-29 [Cherry]
  • comments 0Hits 109841
    I got the registration number, but there's no delivery infor...
    2018-06-29 [Cherry]
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Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)