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Wrong Item Received
Date : 2019-01-03
Name : Cynthia Lopez
Hits : 5742
Hello, I ordered a 707 emoji pillow on the 12th of December. I received a package on January 2nd that labeled the content inside as a "cushion" but inside was a RFA VIP package. Any help would be appreciated. Thank you.
Comments List
Hailey Bertels
I got a Jumin pillow and I ordered the RFA VIP PACKAGE
Marina
I have a rfa emoticon cushion and i ordered rfa vip package to 😓 what happen!!
Cheritz Market
Hello,

This is Cheritz Market.
Thank you for your inquiry and we apologize for our late response.

We understand how frustrating it must have been to receive the wrong product.

In order for us to check what was mistakenly delivered to you,
we would like to ask you to please take a photo of the product and send it to us at shop@cheritz.com.
Please also remember to inform us of your Order number as well.

We will send the correct product you have ordered, as soon as we have checked and confirmed your photo.

We will try our best to provide a quick service.
Please get back to us at your earliest convenience.

Thank you.
We hope you have a lovely day!

Best,
Cheritz.

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List of posts
No.
Product
Content
Name
Date
Hits
221
Delayed shipment? (1)
K H
2019-01-30
5
220
Martina Recio
2019-01-29
5761
219
Shipment Update? (1)
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2019-01-27
3
218
Natalia Olmo
2019-01-26
5558
217
Order (2)
Lucia Martinez
2019-01-26
5683
216
Stephanie Campbell
2019-01-25
5522
215
Michelle Ramírez
2019-01-24
5632
214
Package not received (1)
Michelle Serrato
2019-01-21
1
213
Do the free talk CDs come with translations? (1)
Fran
2019-01-20
2
212
What happen and what can I do? (1)
Marcelino Ibarra
2019-01-20
5
211
Still waiting (1)
Mandy Sangle
2019-01-19
7
210
Weijia Huang
2019-01-19
6008
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Kathleen Laufenberg
2019-01-18
5423
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Canceled Order (1)
Danielle Coloma
2019-01-17
2
207
Chloe Lim
2019-01-15
5592
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