Hello,

This is Cheritz Market.
Thank you for your inquiry.

We provide a refund for users who purchased Max Speed Function and Calling Card before their VIP Package activation.
Please submit the following information for your refund.

support@cheritz.com

1. Cheritz Market id or email address
2. Ingame Item Purchase Receipt Screenshot:
Android: https://payment.google.com/manage
*Please take your screenshot of the receipt number starting with GPA. visible on the image.

iPhone: https://support.apple.com/en-us/HT204088
*Take a screenshot of the purchase date, order number and item list visible.

3. Game account
4. VIP card picture with the code visible / Screenshot of the market webpage with the code visible

We will refund you after we check your VIP activation and receipt.
The refund will take place within 1~2 working days.

Thank you for your support.
Have a great day!

Best regards,
Cheritz Market