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Paclage sent back to sender
Date : 2021-08-01
Name : Viviane Beck
Hits : 8415
Hello, my package has been sent back to the sender... It was sent from this account. Since I paid about 100 USD I intend to get that money back. (There has been a problem with the costums office.) Please contact me about this matter and give me instructions of how to get my money back.
Cheritz Market 2021-08-02
Hello,

Thank you for your inquiry.
This is Cheritz Market.

We are sorry for your inconvenience.
Unfortunately, due to post office policy on updating a delivery tracking information,
we cannot know your returning package's correct location unless it reaches our country.

We will contact you again when the parcel arrives, and we refunding your order excluding the shipping fee.
Furthermore, once you have received your refund, we would like you to re-purchase the item once again.

Thank you.
Have a nice day!

Sincerely,
Cheritz Market
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