Hello,

This is Cheritz Market.
Thank you for your inquiry.

Unfortunately, Cheritz Market only supports the English language.
We apologize that we do not support any other language than English and Korean, so replies to emails with other languages can be ignored or delayed.

If your inquiry is related to shipment,
Unfortunately, ITALY is currently unable to ship due to COVID-19.
For more information, please refer to the pop-up notice on the homepage.

Cheritz Market :
http://en-shop.cheritz.com

We know how hard it is to wait for a long time. We apologize for the inconvenience.

At this time, it is not known when the flight restriction will be lifted.
So we can't let you know the exact shipping date, but we check the shipping status every day.
We will do our best to send it as soon as possible.

If you want a refund, you can get a full refund anytime before shipping.

Sorry to keep you waiting so long.
We hope for your kind understanding regarding this matter.

Cheritz will try to provide the best of services at all times.

Sincerely,
Cheritz Market