FAQ

  • How long does it take to deliver?

    Deleted User 2018-06-29 Hits 340024
    • Deliveries are collected between Monday and Sunday and are shipped the following Tuesday. Shipping time does not include weekends, holidays, or customs processing time. K-Packet: 28 days (excluding weekends, holidays, time taken in custom, etc) EMS: 2 ~14 days (excluding weekends, holidays, time taken in custom, etc)
  • Notice How do i activate with VIP/Believer?
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    When will it be delivered?

    Name Deleted User

    Date 2018-06-29

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    How long does it take to deliver?

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    What is the difference between K-Packet and EMS?

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    Can I buy components as separately?

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    What are the 707 spaceship cushion components?

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    What are the Body pillow components?

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    What is the difference between the RFA Emoticons cushion onl...

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    What are the emoticon cushion components?

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    What are the Special believer package components?

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    What are the VIP package components?

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Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)