Q&A

  • comments 1 Hits 3
    Shipment Update? Secret post
    2019-01-27 [kaylee]
  • comments 2 Hits 7023
    Where does my order go?
    2019-01-26 [Natalia Olmo]
  • comments 2 Hits 7280
    Order
    2019-01-26 [Lucia Martinez]
  • comments 1 Hits 6881
    Wrong Country on Shipping Address?!?
    2019-01-25 [Stephanie Campbell]
  • comments 2 Hits 7004
    Could you please contact the Mexican post office?
    2019-01-24 [Michelle Ramírez]
  • comments 1 Hits 1
    Package not received Secret post
    2019-01-21 [Michelle Serrato]
  • comments 1 Hits 2
    Do the free talk CDs come with translations? Secret post
    2019-01-20 [Fran]
  • comments 1 Hits 5
    What happen and what can I do? Secret post
    2019-01-20 [Marcelino Ibarra]
  • comments 1 Hits 7
    Still waiting Secret post
    2019-01-19 [Mandy Sangle]
  • comments 3 Hits 7258
    Mystic Messenger X Hongdae Dungeon RFA Theme Cafe Blanket
    2019-01-19 [Weijia Huang]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)