Q&A

  • comments 1 Hits 4582
    Ayuda
    2021-05-22 [Nicole Fonseca]
  • comments 1 Hits 2
    Wrongfully cancelled order Secret post
    2021-05-12 [Kathrynn Lynn]
  • comments 2 Hits 6
    Additional Shipping Address Information Secret post
    2021-05-12 [Yui Kanako]
  • comments 1 Hits 4977
    Change of shipping method
    2021-05-03 [Sarah Bech]
  • comments 1 Hits 4771
    cancelation of orders
    2021-05-01 [Demi Warnier]
  • comments 1 Hits 2
    tracking number Secret post
    2021-04-28 [syaza harmira]
  • comments 1 Hits 5505
    Can I cancel my orden and have a refund?
    2021-04-20 [Rocio Santibañez]
  • comments 1 Hits 5177
    shipping switzerland
    2021-04-11 [Mia Kummer]
  • comments 1 Hits 4764
    shipping to belgium
    2021-04-10 [Eve D’Ascenzo]
  • comments 3 Hits 5
    Wrong item received Secret post
    2021-04-01 [Eden]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)