Q&A

  • comments 1 Hits 7093
    My order from 9/12 hasn't shown up on tracking
    2018-10-05 [Evelyn Moghimi]
  • comments 0 Hits 2
    I have problems with the game Secret post
    2018-10-04 [Ana karenina Sanchez]
  • comments 1 Hits 3
    Awaiting shipment for 2 packages. Secret post
    2018-10-03 [Becky Kingswell]
  • comments 2 Hits 8
    I really wanted it Secret post
    2018-10-02 [Nada Hawas]
  • comments 1 Hits 3
    Order Tracking Issues Secret post
    2018-09-30 [Kaylee ]
  • comments 3 Hits 18
    Can’t track my order Secret post
    2018-09-29 [Sara Steffe]
  • comments 3 Hits 7172
    Delivery?
    2018-09-29 [Emily szabelski]
  • comments 1 Hits 6869
    Tracking Number Problems
    2018-09-27 [Daniela Medrano]
  • comments 2 Hits 11
    Item missing info statut shipment Secret post
    2018-09-27 [Galadriel Margerel]
  • comments 1 Hits 6864
    Instruction for activation of Mint Eye Special Believer Pack...
    2018-09-26 [Von Ling]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)