Q&A

  • It's been over a week, and my orders are still being process...

    writer Taylor Scheihing

    data 2018-10-23

    hits 3

    comment 1

  • Missing a postcard

    writer Amber

    data 2018-10-22

    hits 1

    comment 1

  • wrong name on address (urgent)

    writer Sarah Hollmann

    data 2018-10-22

    hits 6

    comment 3

  • I am missing a postcard

    writer Evelyn Moghimi

    data 2018-10-20

    hits 10145

    comment 1

  • Where is my ID;; or how to find my ID please tell me😭

    writer Chutikan Kongrod

    data 2018-10-19

    hits 9757

    comment 1

  • URGENT!! No replay to my inquires to shop@cheritz.com about ...

    writer MOHAMMAD MUSAEED AL-ABDULLAH

    data 2018-10-18

    hits 12200

    comment 2

  • Item not recieved

    writer katze

    data 2018-10-18

    hits 3

    comment 1

  • When will i receive the tracking number?

    writer Amo Chan

    data 2018-10-17

    hits 4

    comment 1

  • mint eyebpostcard missing

    writer Kaylee H.

    data 2018-10-17

    hits 10030

    comment 1

  • Item missing URGENT

    writer Galadriel Margerel

    data 2018-10-11

    hits 5

    comment 1


Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)