Q&A

  • comments 1 Hits 11
    Questions about shipping to Portugal Secret post
    2024-02-02 [Raissa Santos]
  • comments 1 Hits 2319
    "[707]BodyPillowCase"
    2024-01-22 [chloe harris adams]
  • comments 1 Hits 2193
    "[707]BodyPillowCase"
    2024-01-20 [Deni Schmid]
  • comments 1 Hits 3
    Please Cancel Order -- Accidently Ordered Twice Secret post
    2023-12-15 [Aya Hsueh]
  • comments 1 Hits 2
    Order 20231115_QE5_0000067 Secret post
    2023-12-02 [Shari Shari]
  • comments 1 Hits 4
    Missing Item in Order Secret post
    2023-10-26 [Mel Imig]
  • comments 1 Hits 2
    Restock Secret post
    2023-10-22 [Cl0udyCr3me Cl0udyCr3me]
  • comments 1 Hits 3136
    Ordered VIP package
    2023-10-11 [Cassandra Medina]
  • comments 1 Hits 8
    "RFAemoticoncushionsinglepiece" Secret post
    2023-10-01 [Ardyn Jo]
  • comments 2 Hits 2757
    "[JuminHan]BodyPillowCase"
    2023-09-26 [Arianna Harter]

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Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)