Product Inquiry

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  • Additional Shipping Address Information

    writer Yui Kanako

    data 2021-05-12

    hits 6

    comment 2

  • Change of shipping method

    writer Sarah Bech

    data 2021-05-03

    hits 8760

    comment 1

    view
  • cancelation of orders

    writer Demi Warnier

    data 2021-05-01

    hits 8823

    comment 1

    view
  • tracking number

    writer syaza harmira

    data 2021-04-28

    hits 2

    comment 1

  • Can I cancel my orden and have a refund?

    writer Rocio Santibañez

    data 2021-04-20

    hits 9440

    comment 1

    view
  • shipping switzerland

    writer Mia Kummer

    data 2021-04-11

    hits 8857

    comment 1

    view
  • shipping to belgium

    writer Eve D’Ascenzo

    data 2021-04-10

    hits 8249

    comment 1

    view
  • Wrong item received

    writer Eden

    data 2021-04-01

    hits 5

    comment 3

  • Package didnt arrive yet

    writer Anya Chua

    data 2021-03-20

    hits 5

    comment 1

  • "SPECIALBELIEVERPackage"

    writer Suhara Perera

    data 2021-03-07

    hits 4

    comment 1

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Customer Service

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We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)
Q&A