Q&A

  • comments 1 Hits 1
    Special characters on package notes Secret post
    2019-12-13 [Giovanni Picchiotti]
  • comments 1 Hits 1
    Changing order details Secret post
    2019-12-10 [Giovanni Picchiotti]
  • comments 1 Hits 9442
    No Confirmation Email
    2019-12-09 [ella garcia]
  • comments 1 Hits 8858
    Cancel Order
    2019-12-07 [Sierra Alegria]
  • comments 1 Hits 3
    I just ordered my product and need some help Secret post
    2019-12-05 [Giovanni Picchiotti]
  • comments 1 Hits 2
    incorrect address Secret post
    2019-12-02 [Amanda ]
  • comments 1 Hits 2
    cancel order Secret post
    2019-12-02 [Amanda ]
  • comments 1 Hits 2
    Wrong address Secret post
    2019-11-25 [Victoria Singh]
  • comments 1 Hits 9193
    Tracking
    2019-11-17 [Medina]
  • comments 1 Hits 8876
    Cancel order
    2019-11-14 [Demi Warnier]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)