Q&A

  • comments 2 Hits 7
    707 Space Cushion Letter Missing Secret post
    2018-11-15 [曦 洛]
  • comments 1 Hits 4
    Order mess up? Secret post
    2018-11-15 [Wing-Ka Chung]
  • comments 2 Hits 5
    Change recipient's address (urgent!) Secret post
    2018-11-13 [Johnna Mae Javier]
  • comments 2 Hits 6
    "707SpaceshipCushion" Secret post
    2018-11-11 [曦 洛]
  • comments 1 Hits 6747
    It hasn't processed
    2018-11-05 [Michelle Ramírez]
  • comments 1 Hits 1
    Does it cost money to have a membership? Secret post
    2018-11-03 [Gia Bird]
  • comments 1 Hits 3
    Want to Cancel the order [and re-order] Secret post
    2018-11-01 [Nga Yan Yuen]
  • comments 2 Hits 8819
    Login problems
    2018-10-31 [Joanna Rose Ignacio]
  • comments 1 Hits 2
    My Parcel Got Shipped Back To Cheritz Secret post
    2018-10-27 [Dorothy Ye]
  • comments 1 Hits 3
    Postcard not received Secret post
    2018-10-23 [Tiffany]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)