Q&A

  • comments 1 Hits 6723
    Still no tracking information - 20190107_NE0_0000451
    2019-01-18 [Kathleen Laufenberg]
  • comments 1 Hits 2
    Canceled Order Secret post
    2019-01-17 [Danielle Coloma]
  • comments 1 Hits 7068
    "MysticMessengerXHongdaeDungeonRFAThemeCafeBlanket"...
    2019-01-15 [Chloe Lim]
  • comments 1 Hits 7280
    Order# 20190107_LE2_0000426
    2019-01-15 [Leysi Zhong]
  • comments 1 Hits 7289
    Still have not recieved missing post card
    2019-01-10 [Cena Chou]
  • comments 2 Hits 6798
    Help with Order
    2019-01-06 [Dee Adams]
  • comments 2 Hits 7641
    "RFAVIPPackage"
    2019-01-04 [marina deni marquez pena]
  • comments 0 Hits 7379
    "RFAVIPPackage"
    2019-01-04 [marina deni marquez pena]
  • comments 1 Hits 6970
    "RFAVIPPackage"
    2019-01-04 [marina deni marquez pena]
  • comments 1 Hits 6
    The tracking number is not working Secret post
    2019-01-03 [Dalila Salinas]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)