Q&A

  • comments 1 Hits 3
    Availability of checking delivery status Secret post
    2020-09-11 [LingA Park]
  • comments 1 Hits 5
    "RFACharacterCrackTShirt" Secret post
    2020-09-10 [Saira Atagić]
  • comments 3 Hits 7
    "RFAVIPPackage" Secret post
    2020-09-01 [Begoña Garrido]
  • comments 1 Hits 3
    Shipping address change Secret post
    2020-09-01 [Vanessa de la Rosa]
  • comments 1 Hits 3
    Can I change my shipping address? Secret post
    2020-09-01 [Vanessa de la Rosa]
  • comments 1 Hits 2
    Reordering Secret post
    2020-08-30 [neverevenknowing@gmail.com]
  • comments 1 Hits 5653
    My order was refunded
    2020-08-27 [Ana Cecilia Albarado Martine]
  • comments 1 Hits 5350
    My order was refunded
    2020-08-27 [Ana Cecilia Albarado Martine]
  • comments 1 Hits 4
    Saeran Body Pillow Secret post
    2020-08-25 [Nikki To]
  • comments 1 Hits 5141
    Delivery in Italy
    2020-08-25 [Sarah Panico]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)