Q&A

  • comments 1 Hits 5
    Package didnt arrive yet Secret post
    2021-03-20 [Anya Chua]
  • comments 1 Hits 4
    "SPECIALBELIEVERPackage" Secret post
    2021-03-07 [Suhara Perera]
  • comments 1 Hits 6
    REFUND Secret post
    2021-03-06 [Alexis Alexis]
  • comments 5 Hits 7
    Did not recieve item in package Secret post
    2021-03-03 [Jess Bellardino]
  • comments 1 Hits 1
    Hourglasses Secret post
    2021-02-04 [Effie Harrington]
  • comments 2 Hits 9
    Shipping company Secret post
    2021-02-02 [Chona Lee]
  • comments 3 Hits 8
    already sent my product? Secret post
    2021-01-26 [Luiza de Quadros]
  • comments 1 Hits 1
    Cancel order Secret post
    2021-01-23 [Ester Garcés]
  • comments 1 Hits 1
    Cancel order Secret post
    2021-01-23 [Ester Garcés]
  • comments 1 Hits 4
    Shipping Secret post
    2021-01-14 [Daniele]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)