Q&A

  • comments 1 Hits 5031
    Shipping to Germany
    2021-08-09 [Anna ]
  • comments 1 Hits 5345
    Ordering the same character?
    2021-08-06 [Michelle Lin]
  • comments 1 Hits 5447
    Paclage sent back to sender
    2021-08-01 [Viviane Beck]
  • comments 2 Hits 6627
    "RFAVIPPackage"
    2021-07-28 [Anaisa Hemmes]
  • comments 1 Hits 4
    Washing body pillow. Secret post
    2021-07-26 [Aster Rodríguez]
  • comments 2 Hits 11
    "SaeransPassportSet" Secret post
    2021-07-26 [Haylee Ward]
  • comments 1 Hits 1
    Shipping Secret post
    2021-07-25 [Bernice Lim]
  • comments 1 Hits 5361
    Night talk pillow
    2021-07-23 [Jennifer Bibi]
  • comments 1 Hits 3
    Washing instructions not reacived Secret post
    2021-07-22 [Eden]
  • comments 1 Hits 3
    Question about my order ^^ Secret post
    2021-07-21 [Laura Mandat]

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)