Q&A

  • No update on shipping.

    Lizania Isidoro | 2022-09-17 | Hits 1927
    • Hello! I noticed that it’s been more than a week since I got an email saying that my order has been shipped but there’s no update. I was wondering if I could get the status of my order. My order number is 20220830_KE5_0000074. Thank you!
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  • Cheritz Market | 2022-09-19

    Hello,

    Thank you for your inquiry.
    This is Cheritz Market.

    We are sorry for the inconvenience.
    Due to Chuseok in Korea, all domestic and international deliveries are getting delayed more than usual.
    Your product has been shipped out, but it has not been updated yet due to the operating conditions of the warehouse and the aircraft.
    Please wait a little longer.

    We are sorry for the incident, we will do our best to deliver your package to you.

    Thank you.
    Have a nice day.

    Sincerely,
    Cheritz Market

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