FAQ

  • I think there's a problem with the product, please exchange it.

    Cherry | 2018-06-29 | Hits 18904
    • Pleae send a photo of the product you have received to shop@cheritz.com or send in your inquiry to 1:1 Inquiry page and we will provide you with the refund once the product has been checked. Refunds for the following reasons may not be allowed : 1) If the throw-in products have flaws (EX. Wrinkled up or ripped fliyers) 2) If the products have flaws created in the manufacturing/delivery processes. 3) If the product has been damaged by the receiver of the package.
  • comments 0Hits 209771
    How do i activate with VIP/Believer?
    2018-06-29 [Cherry]
  • comments 0Hits 19524
    There is game error.
    2018-06-29 [Cherry]
  • comments 0Hits 18992
    I bought a game before, but I forgot my serial number!
    2018-06-29 [Cherry]
  • comments 0Hits 19471
    Why did you decide to use steam?
    2018-06-29 [Cherry]
  • comments 0Hits 19238
    Where can I buy and play the Nameless and Dander Ryan PC gam...
    2018-06-29 [Cherry]
  • comments 0Hits 18904
    I think there's a problem with the product, please exchange ...
    2018-06-29 [Cherry]
  • comments 0Hits 19220
    Do you have a policy for a refund?
    2018-06-29 [Cherry]
  • comments 0Hits 19222
    I'd like to cancel my order.
    2018-06-29 [Cherry]
  • comments 0Hits 19799
    Please give me a refund.
    2018-06-29 [Cherry]
  • comments 0Hits 19371
    Can I order as merge shipping?
    2018-06-29 [Cherry]
  • comments 0Hits 19543
    I got the registration number, but there's no delivery infor...
    2018-06-29 [Cherry]
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