If you would like a refund due to a sudden change of heart, please send in your inquiry to Cheritz Market within a week after you have received the package.
E-mail : shop@cheritz.com
As long as your reason is not included in the non-refundable policy, all purchases will be refunded. (Shipping fee excluded).
Non-refundable Policy
1) If there are traces that the item has already been used.
2) Once items including pillow inserts have been unwrapped, we cannot provide you with a refund/exchange.
3) If the flyer has been wrinkled up or ripped.
4) Products that have flaws created in the manufacturing/delivery processes.
5) Products damaged by the receiver of the package.