Cheritz Market

: Mint eye Emoticon Cushion(single); View

Q&A

Item ordered in september, not arrived :(

Niamh McGowan | 2020-12-02 | Hits 8140
- Hello, product was dispatched almost 2 months ago and still isn't even in my country, apparently hasn't made any progress since October so it seems likely that it has been lost :(

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Cheritz Market 2020-12-03

Hello,

This is Cheritz Market.
Thank you for asking again.

We are very sorry to have caused inconvenience to you.

We can give you two choices:
1. Receive again
2. Refund

We will wait for your reply.

Thank you.
Have a great day!

Sincerely,
Cheritz Market

Niamh McGowan 2020-12-03

Hello,
If possible I would like to go with choice 1
:)

Cheritz Market 2020-12-04

Hello,

This is Cheritz Market.
Thank you for your reply.

Your package will be shipped by EMS next Tuesday.
After shipment, we will let you know the tracking number again.

Thank you and have a great day.

Best regards,
Cheritz Market

Cheritz Market 2020-12-09

Hello,
This is Cheritz Market.

Your order re-delivery has started on 2020.12.08.
Tracking number is EG274174905KR

We are sorry for the inconvenience caused.

Thank you.
Have a great day!

Best regards,
Cheritz Market

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