Mint eye Emoticon Cushion(single)

Q&A

  • Item ordered in september, not arrived :(

    Niamh McGowan | 2020-12-02 | Hits 5646
    • Hello, product was dispatched almost 2 months ago and still isn't even in my country, apparently hasn't made any progress since October so it seems likely that it has been lost :(

Write a Comment
Name
password
Code
  • Cheritz Market | 2020-12-03

    Hello,

    This is Cheritz Market.
    Thank you for asking again.

    We are very sorry to have caused inconvenience to you.

    We can give you two choices:
    1. Receive again
    2. Refund

    We will wait for your reply.

    Thank you.
    Have a great day!

    Sincerely,
    Cheritz Market

  • Niamh McGowan | 2020-12-03

    Hello,
    If possible I would like to go with choice 1
    :)

  • Cheritz Market | 2020-12-04

    Hello,

    This is Cheritz Market.
    Thank you for your reply.

    Your package will be shipped by EMS next Tuesday.
    After shipment, we will let you know the tracking number again.

    Thank you and have a great day.

    Best regards,
    Cheritz Market

  • Cheritz Market | 2020-12-09

    Hello,
    This is Cheritz Market.

    Your order re-delivery has started on 2020.12.08.
    Tracking number is EG274174905KR

    We are sorry for the inconvenience caused.

    Thank you.
    Have a great day!

    Best regards,
    Cheritz Market

  • comments 1Hits 180
    Yoosung body pillow (1)
    2025-03-12 [Ryanne Nicolai]
  • comments 1Hits 572
    "MysteriousConfessionofLoveRubberKeychain" (1)
    2024-12-20 [Amelia Lightwood]
  • comments 3Hits 551
    Love bundle photo cards (3)
    2024-12-18 [JS]
  • comments 1Hits 652
    Restock (1)
    2024-12-18 [Reese]
  • comments 1Hits 483
    Restock (1)
    2024-12-17 [Alison Figueroa]
  • comments 1Hits 3
    购买注意 (1) Secret post
    2024-11-24 [阿 亓]
  • comments 1Hits 1095
    "RFAVIPPackage" (1)
    2024-10-17 [agostina gonzalez]
  • comments 1Hits 1295
    Tracking number not working ? (1)
    2024-07-31 [Sam Recto]
  • comments 1Hits 1552
    "[JuminHan]BodyPillowCase" (1)
    2024-07-10 [Svein Aage Geirson]
  • comments 1Hits 1489
    Shirts material (1)
    2024-06-27 [Sofia]
1 2 3 4 5

Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)