Hello,
this is Cheritz market.

We would like to inform you that your package has been returned due to : "Unclaimed by addressee"
We have confirmed that the purchase has been refunded on January 4th, 2019

If you have further inquiries, please send through the E-mail below.
E-mail: shop@cheritz.com

We hope this information is helpful.

Thank you.

Best,
Cheritz.

Hello Cheritz. Thanks for your answer. That information was helpful, but i still have questions about my purchase. I've read your guide, agreement and terms & conditions but i don't find answers. Will you refund me? Is there any way i can get my package back? I couldn't reclaim it on time because of important reasons. I'm waiting for your answer. Thank you. Martina Recio | 2019-02-03

Hello Cheritz. Thanks for your answer. That information was helpful, but i still have questions about my purchase. I've read your guide, agreement and terms & conditions but i don't find answers. Will you refund me? Is there any way i can get my package back? I couldn't reclaim it on time because of important reasons. I'm waiting for your answer. Thank you.