Hello, this is Cheritz Market.
We deeply apologize for the inconvenience and frustration that you have experienced.
We would like to inform you that we have already sent the missing postcard,
but the package had been re-sent to our office due to delivery issue.
Please send your shipping address again through the E-mail address below to resend the package to you.
E-mail address : shop@cheritz.com
Thank you.
Best,
Cheritz.