Product Inquiry

  • Item name: Minteye Postcard Set
  • Item price:10.00 USD
  • Still have not recieved missing post card

    Cena Chou 2019-01-10 Hits 10604
    • I wrote a post 3 months ago saying I am was missing the post card of 707 and Saeran as children. I was supposedly to recieve it in 2 weeks to 2 months time. I have still yet to recieve it 3 months later.
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Cheritz Market 2019-01-15
Hello, this is Cheritz Market.

We deeply apologize for the inconvenience and frustration that you have experienced.

We would like to inform you that we have already sent the missing postcard,
but the package had been re-sent to our office due to delivery issue.

Please send your shipping address again through the E-mail address below to resend the package to you.
E-mail address : shop@cheritz.com

Thank you.

Best,
Cheritz.
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Customer Service

We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)