Product Inquiry

  • Item name: RFA VIP Package
  • Item price:79.00 USD

  • Calling Card Refund from previous package

    weili 2025-05-16 Hits 2859
    • Hello it says on the RFA VIP package that I can get a refund on the calling card if I have already purchased it. A few years ago I purchased the Special Believer package and I have the calling card from that. How do I get the calling card refund after purchasing the RFA vip package? Thank you
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Cheritz Market 2025-05-19
Hello,

This is Cheritz Market.
Thank you for your inquiry.

We provide a refund for users who purchased Max Speed Function and Calling Card before their VIP Package activation.
Please submit the following information for your refund.

support@cheritz.com

1. Cheritz Market id or email address
2. Ingame Item Purchase Receipt Screenshot:
Android: https://payment.google.com/manage
*Please take your screenshot of the receipt number starting with GPA. visible on the image.

iPhone: https://support.apple.com/en-us/HT204088
*Take a screenshot of the purchase date, order number and item list visible.

3. Game account
4. VIP card picture with the code visible / Screenshot of the market webpage with the code visible

We will refund you after we check your VIP activation and receipt.
The refund will take place within 1~2 working days.

Thank you for your support.
Have a great day!

Best regards,
Cheritz Market
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Customer Service

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We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

  • MON-THU 10:00 ~ 17:00
  • LUNCH 12:30 ~ 13:30
  • (Fri, Weekend, Public holiday are day off)
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