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  • Tracking number not working ?

    Sam Recto | 2024-07-31 | Hits 2855
    • Hello I have recieved an email that my package has been shipped. I got the email 2 days ago (July 28 as of writing it is July 30) and the delivery inquiry does not seem to be working. I click the dlink and it says my item number could not be found. I tried using several tracking sites with the same number provided to me all of which also said item could not be found. I know tracking information may take a little to be updated (Usually a day) but I'm worried since it's already been some time. I ordered using K-Packet. Is there some way to track the package that I'm missing? Is this tracking error nothing to be concerned about? I'm just worried it might've gotten lost or something.
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  • Cheritz Market | 2024-08-12

    Hello,

    Thank you for your inquiry.
    This is Cheritz Market.

    Upon checking the Order Number that you have kindly provided for us,
    we were able to check and find the following information concerning your delivery :

    2024-08-10 18:03
    EL CAJON, CA 92020, Arrived at Post Office -> Your item arrived at the Post Office at 6:03 pm on August 10, 2024 in EL CAJON, CA 92020.

    Therefore, we would like you to please contact your local post office with the following tracking number, LK079560698KR for further assistance regarding your delivery, if you are unable to receive the item in the next 2 weeks.

    Thank you for your purchase.
    We hope you have a lovely day!

    Best regards,
    Cheritz Market

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We do not provide phone customer support. please contact us via email (shop@cheritz.com) or the website's inquiry board.

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