Hello,

Thank you for your inquiry.
This is Cheritz Market.

First of all, thank you for purchasing our product.
We have sent the following information to your email on December 6th.

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Currently, AUSTRALIA can only ship via EMS because of COVID-19.
Therefore, your order is on hold.

If you want to cancel the order and reorder, please reply to the order number.
If the delivery method is not changed, the order cannot be shipped.
Also, EMS can be ordered without any weight limit, so please refer to purchasing additional products.
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Therefore, your order is on hold.
When you cancel the current order and re-order it with a full refund, you can ship your order by selecting EMS in the delivery method.

If you want to cancel the order, please reply.

Thank you.
Have a great day!

Best regards,
Cheritz Market