Hello,

Thank you for your inquiry.
This is Cheritz Market.

We are sorry for your inconvenience.
Unfortunately, due to post office policy on updating a delivery tracking information,
we cannot know your returning package's correct location unless it reaches our country.

We will contact you again when the parcel arrives, and we refunding your order excluding the shipping fee.
Furthermore, once you have received your refund, we would like you to re-purchase the item once again.

Thank you.
Have a nice day!

Sincerely,
Cheritz Market