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Question about limitation on the weight of order
KH
2018-08-06
Hits : 8465
Dear Cheritz
I really want to purchase the new merchandises.
However,  I'm afraid I won't be able to buy a lot because there’s a limitation on the weight of product that refrains me from buying items over 2kg in a single order. 
May I know if this rule is intended or a bug? 
Since the shipping is rather costly, I am worried that I couldn’t buy all the items I want.

Thank you so much and look forward to hearing from you.  
Cheritz Market 2018-08-07
Hello, this is Cheritz Market.
Thank you for your inquiry.

Please note that the weight inscribed in the merchandise information is a net weight of our product excluding other giveaways or the box used for your shipping.
It may cost differently from the actual shipping fee we pay to deliver the package to you, which includes all the weight of the box and the giveaways.

K packet shipping provides the following services.

Recommended for shipping items less than $50
- Delivery period: 7 ~ 28 working days
- Arrive at your post box or mailbox(no direct receiving)
- Does not take responsibility when the parcel is lost or damaged
- Only for packages less than 2 kg.(If it exceeds, changes into EMS)

We ask for your kind understanding of the matter.

We will do our best to deliver your purchase safely to you.
Thank you.
Have a nice day.

Best regards,
Cheritz Market.
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