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Not Arrived yet
Date : 2022-09-08
Name : Gypsy Donovan
Hits : 584
Hi There! I ordered this package from you guys on the 30th November 2021 and have still yet to have it arrive to me. I have left it be for so long because I just assumed that you guys may have been busy and because I have yet had the time to write to you guys. I don’t mind if it doesn’t get shipped out right away but I would like to know a date for when it can get shipped out :) -Thank You :)
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Cheritz Market
Hello,

Thank you for your inquiry.
This is Cheritz Market.

First of all, thank you for purchasing our product.
We have sent the following information to your email on December 6th.

=============================
Currently, AUSTRALIA can only ship via EMS because of COVID-19.
Therefore, your order is on hold.

If you want to cancel the order and reorder, please reply to the order number.
If the delivery method is not changed, the order cannot be shipped.
Also, EMS can be ordered without any weight limit, so please refer to purchasing additional products.
=============================

Therefore, your order is on hold.
When you cancel the current order and re-order it with a full refund, you can ship your order by selecting EMS in the delivery method.

If you want to cancel the order, please reply.

Thank you.
Have a great day!

Best regards,
Cheritz Market

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