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My order cancelled?
Date : 2020-04-18
Name : rui senpai
Hits : 949
Hi, I'd like to know why my order for the 707 body pillow cancelled? Did it happen to be out of stock? Please let me know... And also will I get a refund if it is cancelled?
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Cheritz Market
Hello,

Thank you for your inquiry.
This is Cheritz Market.

The refund information has been sent to the email address of the account you ordered.

Unfortunately, we are unable to ship the product purchased under your order.
as currently, all flights from Korea to foreign have been put under restriction.
Because of COVID-19.

We are not certain as to how long this restriction will last,
so we posted a notice about this situation on our homepage.

Please check the notification.
And if you want to purchase after checking the notice, please reorder it.

Cheritz Market : http://en-shop.cheritz.com

We have provided you with a full refund for your purchase.

Depending on your method of payment, as well as Paypal’s status,
the refund can take up to 50 days.

We are sorry for the inconvenience caused
and would like to ask for your kind understanding regarding this matter.

If you have further inquiries, please don't hesitate to contact us.

Thank you.
Have a great day!

Best regards,
Cheritz Market

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