Hello,
This is Cheritz Market.

We are sorry for the inconvenience.

We would like to inform you that your country is not an available area for shipping.
Our company uses EMS and K-Packet for package delivery, but unfortunately, both are not eligible for shipping to Italy.
If you would like to purchase goods, we recommend you to use the shipping agent.

The refund has been issued to your Paypal account.
The refund process provided through Cheritz is completed, and depending on your method of payment, a refund can take up to 50 days depending on Paypal’s status.

We would like to ask for your understanding.
If you have further inquiries, please don't hesitate to send us.

Thank you.
Have a great day!

Best regards,
Cheritz Market