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Wrong Item Received
Date : 2019-01-03
Name : Cynthia Lopez
Hits : 615
Hello, I ordered a 707 emoji pillow on the 12th of December. I received a package on January 2nd that labeled the content inside as a "cushion" but inside was a RFA VIP package. Any help would be appreciated. Thank you.
Comments List
Hailey Bertels
I got a Jumin pillow and I ordered the RFA VIP PACKAGE
Marina
I have a rfa emoticon cushion and i ordered rfa vip package to 😓 what happen!!
Cheritz Market
Hello,

This is Cheritz Market.
Thank you for your inquiry and we apologize for our late response.

We understand how frustrating it must have been to receive the wrong product.

In order for us to check what was mistakenly delivered to you,
we would like to ask you to please take a photo of the product and send it to us at shop@cheritz.com.
Please also remember to inform us of your Order number as well.

We will send the correct product you have ordered, as soon as we have checked and confirmed your photo.

We will try our best to provide a quick service.
Please get back to us at your earliest convenience.

Thank you.
We hope you have a lovely day!

Best,
Cheritz.

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