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Order 20181214_IE3_0000185
Date : 2019-01-02
Name : Ellen Hendrick
Hits : 1303

Greetings

I placed an order with you on 2018-12-14 for seven (7) Mystic Messenger Rubber Keychains.


The order confirmation number is:  20181214_IE3_0000185


I received a package from you on 2018-12-31, but it is not what I ordered.  The shipping label says it is rubber keychains, but it is

not.  The box is black and has "Special Believer Package" written on the top with lots of fun things inside, but no rubber keychains.


Was a mistake made in what was sent to me?


I also sent an email to you with the same information.


Thank you.


Ellen Hendrick

Comments List
Dalila Salinas
wow there are already five Q&A about wrong received items... what is happening??
Cheritz Market
Hello,

This is Cheritz Market.
Thank you for your inquiry and we apologize for our late response.

We understand how frustrating it must have been to receive the wrong product.

In order for us to check what was mistakenly delivered to you,
we would like to ask you to please take a photo of the product and send it to us at shop@cheritz.com.
Please also remember to inform us of your Order number as well.

We will send the correct product you have ordered, as soon as we have checked and confirmed your photo.

We will try our best to provide a quick service.
Please get back to us at your earliest convenience.

Thank you.
We hope you have a lovely day!

Best,
Cheritz.

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List of posts
No.
Product
Content
Name
Date
Hits
291
I'd like to cancel my order. (1)
Cody Moore
2019-08-21
2
290
"RFAVIPPackage" (2)
kadeesh watt
2019-08-21
6
289
Why is my order still in process and how long will it take f... (1)
Hyo Joo Han
2019-08-17
4
288
I'd like to either request a refund or change shipping. (3)
Kang Xi Wang
2019-08-11
7
287
Anamaris Quezada
2019-08-06
986
286
Tracking (1)
Thajbeh Alrowaiei
2019-08-06
4
285
Sey Kim
2019-07-30
1028
284
Body pillow (1)
Michelle
2019-07-16
4
283
"RFAVIPPackage" (1)
Yubei Li
2019-07-14
3
282
"[JuminHan]BodyPillowCase" (1)
Kyla Dinh
2019-07-02
2
281
Special Believer Package (1)
Eliška Jelínková
2019-06-27
4
280
I'd Like To Cancel My Order (1)
brianna pham
2019-06-21
4
279
R.F.A. (1)
Tomoe Kuran
2019-06-20
3
278
VIP Packages (1)
Tomoe Kuran
2019-06-14
4
277
Cardcase? (1)
Tomoe Kuran
2019-06-12
6
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